Privacy Policy
Last Updated: 03/25/2026
Veterans Auto Hail Services LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, https://veteransautohailservices.com ("Site"), and interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide: When you contact us, schedule appointments, or fill out forms, we may collect your name, email address, vehicle details, insurance information and any other information you choose to share.
Automatically Collected Information: When you visit our Site, we may collect information such as your IP address, browser type, operating system, and browsing behavior. This helps us improve your experience and analyze site performance.
Cookies and Tracking Technologies: Our Site may use cookies to enhance user experience and gather analytical data. You can adjust your browser settings to disable cookies if you prefer.
2. How We Use Your Information
We use the information collected for:
Scheduling and managing appointments.
Responding to inquiries and customer service requests.
Improving our website and tailoring user experience.
Sending updates, promotions, and service-related communications.
SMS Messaging: If optionally providing your phone number on a contact form, you affirm: Yes, I want to receive SMS messages from Veterans Auto with appointment reminders, status updates, and questions regarding the vehicle’s damage and repair needs. (approximately 2-4 messages per week). Message and data rates may apply. Reply HELP for assistance or STOP to opt out.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share information besides mobile information in the following circumstances:
Service Providers: Partner repair companies that you’ve agreed to handle repair, rental car companies when you’ve agreed to let us arrange a rental vehicle for you.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
If you consented to SMS messaging with us, the service provider will still need to get your consent to SMS message with you. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent.
4. Your Choices and Rights
You have the right to:
Access, update, or delete your personal information by contacting us directly.
Opt-out of promotional communications by clicking "unsubscribe" in our emails or contacting us.
Adjust your browser settings to manage cookies and tracking technologies.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no online platform is completely secure. We encourage you to take steps to safeguard your information.
6. Third-Party Links
Our Site may include links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: Veterans Auto Hail Services LLC Phone: 800.337.7537 Email: steve@veteransautohailservices.com